Tag: WHATSAPP

WhatsApp Business Integration: Transform Your Contact Center Operations

Nov 26, 2024

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by

Jeniffer Ndungu

in BUSINESS

Source:Vecteezt Imagine this: a customer wants quick help, but instead of waiting on hold, they send a WhatsApp message—and within seconds, they get the support they need. Sound like the dream? With WhatsApp Business integration, it’s the new reality for modern contact centers! Let’s dive into why WhatsApp is a must-have tool and how Elasticalls…