Elasticalls
Blog Posts – Elasticalls
5 Reasons to Set Up IVR Payment for Your Business
Jeniffer Ndungu
December 3, 2024
ACD,IVR
(0)
Imagine this: your customer wants to pay a bill, but instead of waiting on hold...
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20 Proven Contact Center Sales Strategies to Boost Your Revenue
Daggie
October 11, 2024
BUSINESS
,
CALL CENTER
,
SALES
(0)
20 Easy Contact Center Sales Tips to Increase Sales Sales success in a contact center...
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15 Questions to Help You Choose the Best Contact Center Software
Jeniffer Ndungu
December 3, 2024
Uncategorized
ai-infused
,
automation
,
cloud-based
,
crm
,
data
,
omnichannel
,
pricing
,
real-time analytics
,
scalable
,
security
,
user-friendly
(0)
Choosing the right contact center software can feel overwhelming, but asking the right questions will...
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10 Crucial Contact Center Metrics to Track in 2025
Jeniffer Ndungu
November 26, 2024
Uncategorized
(0)
“In 2025, success in contact center operations won’t just be about answering calls—it’ll be about...
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